Privacy Policy
Information Collection and Use
Heritage Cards Limited is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Heritage Cards Limited collects information from our users at a number of different points depending on how you use and interact with our website.
Cookies
We use a number of different cookies on this website. For detailed cookie information please see our cookie policy.
Google Analytics
Google Analytics is implemented on this website and collects various data points from visitors to the website. IP Addresses are used to distinguish visitor numbers to the website. Google Analytics will record the country you access this website from using your IP Address. Data gathered by Google Analytics allows us to analyse visitor numbers on this website, track user’s movement around the website and from page to page, we use this information see how visitors use and interact with our website. Google Analytics data is stored for a period of 26 months which allows us to build a year upon year picture of visitor numbers to our website.
Data gathered by Google Analytics may be stored outside of the European Union in line with its undertakings through the EU-US Privacy Shield Program. Further information can be found at https://policies.google.com/privacy/frameworks?hl=en&gl=de
You can find out more about Google’s position on privacy as regards its analytics service at https://support.google.com/analytics/answer/6004245?hl=en-GB
Contact Form Submissions
If you submit an enquiry through our contact form, that enquiry will be emailed to a mailbox monitored by employees of Heritage Cards Limited, the email is then stored securely on our email server which enables us to respond to your enquiry.
Website Backups
This website is backed up on a regular basis for security and disaster recovery purposes. The backups are stored securely with Dropbox. Dropbox may store these backups outside of the European Union in line with its undertakings through the EU-US Privacy Shield Program. Further information can be found at https://www.dropbox.com/privacy
Website backups will be stored for a maximum of 60 days before being deleted.
Orders & Contracts
When you place an order with Heritage Cards Limited for one of our services, the company or individual details provided to us will be entered in to our accounting system. The details entered are Company or Individual Name, Contact Name, Contact Address, Contact Email Address.
It is important to note that accounting records relating to orders for services placed with Heritage Cards Limited will be stored for a period in line with U.K. tax and accounting regulations. This period is set by the U.K. Government and is currently 6 years, or longer if the records show a transaction that covers more than one accounting period.
Ecommerce Accounts
Customers can choose whether to create an account on this website, if you choose not to create an account you are still welcome to shop with us. Creating an account is merely a convenience for placing and managing orders with us in the future.
Online Payments via PayPal
We offer payment processing via PayPal. Transaction details are stored securely with PayPal. When you checkout on this website certain data will be passed to PayPal in order for the payment to be completed, the data passed over is name, email address, billing address.
You can view payPal’s privacy policy at https://www.paypal.com/gb/webapps/mpp/ua/privacy-full
Links to other websites
This website contains links to other websites. Please be aware that Heritage Cards Limited is not responsible for the privacy practices of such other websites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects information. This privacy statement applies solely to information collected by this website.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our website so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
This site uses cookies – small text files that are placed on your computer to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
The list below describe the cookies we use on this site and what we use them for. We currently place these cookies using Implied Consent – if you are not happy with the usage of cookies on this website, then you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)
First Party Cookies
WooCommerce
Cookie Name: woocommerce_recently_viewed – Expires at end of session – This cookie contains information about items in the shop that you have recently viewed.
Cookie Name: woocommerce_items_in_cart – Expires at end of session – This cookie contains information about the cart as a whole and helps WooCommerce know when the cart data changes.
Cookie Name: woocommerce_cart_{random} – Expires at end of session – This cookie contains information about the cart as a whole and helps WooCommerce know when the cart data changes.
Cookie Name: wp_woocommerce_session_{random} – Expires after 48 hours – This cookie contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.
Third Party Cookies
These are cookies set on your computer or device by external websites whose services are used on this site.
You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.
Google Analytics
Cookie Name: _ga – Expires after 2 years – This cookie is used to distinguish users.
Cookie Name: _gid – Expires after 24 hours – This cookie is used to distinguish users.
Cookie Name: _gat – Expires after 1 minute – This cookie is used to throttle request rate.
You can find out more about Google’s position on privacy as regards its analytics service at https://support.google.com/analytics/answer/6004245?hl=en-GB
External Websites
This web site contains links to other sites. Please be aware that Heritage Cards Limited is not responsible for the cookie policies of such other sites. We encourage our users to be aware when they leave our site and to read the cookie policies of each and every web site that they visit. This cookie policy applies solely to this Web site.
You have the right to: Access your information, update your information, limit the use of your information, transfer your information, delete your information.
You retain all rights to your personal information and data and can access it at anytime. Heritage Cards Limited will take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.
It is important to note that as stated in our privacy policy, there may be times, due to legal and regulatory requirements, that we are unable to delete your personal information, particularly in relation to orders placed with us.
If you would like to access your personal data or know what data Heritage Cards Limited holds about you, please contact us using the details below:
Phone: 01756 730842
Email: info@heritagecards.co.uk
Write to us at: Heritage Cards Limited, The Barn @ Hargill House, Moor Rd, Leyburn DL8 3HH
We aim to acknowledge data access requests within five working days of receipt. We aim to fully respond to access requests within 30 days.
